International Shipping

"International Shipping: Two shipping methods"
  • "Direct delivery"
    As apartir, we deliver directly to overseas (some areas).
    Shipping charges etc. can be confirmed from the cart and shipping policy.

  • "Transfer com"
     There is a service (Tenso.com Inc. International Delivery Service) that temporarily stores your luggage in Japan, including other areas, and then forwards it overseas. By registering with Tenso.com, you will be able to safely ship items from Japan to overseas, or from overseas customers to your home country. detail
    3 steps

  1. Register a dedicated address on tenso.com

    When you register with Tenso.com, you will be issued with a dedicated address for overseas shipping. (Registration is free)

  2. Purchase products at apartir online

    Enter the special address issued in step 1 as the delivery address for the product.

  3. Tenso.com transfers products outside of Japan

    The product has arrived at Tenso.com's warehouse in Japan. You will be required to pay the international shipping fee and the product will be shipped outside of Japan.

    • Tenso.com usage fee

      Usage fees start from 580 yen. (Forwarding fee 50 yen ~ + international shipping fee 530 yen)

      The usage fee for overseas shipping service is the total amount of "transfer fee" + "international shipping fee (EMS)". You will be required to pay the usage fee when the product is delivered to Tenso.com's warehouse. Once payment is completed, we will begin the international shipping procedure.

  • Click here to register as Tenso.com member

  • please note

    - Registration with Tenso.com is required to use this service.
    ・Separately, Tenso.com service usage fees and international shipping charges will be charged.
    ・For Apartir, you will be required to pay the product price + domestic shipping fee to Tenso.com.
    ・Please select "Credit Card" or "Rakuten Pay" as your payment method.
    - If you select "Cash on Delivery" as your payment method, the cancellation will be automatically processed. (Tenso.com cannot accept cash on delivery orders.)
    - Fees for using Tenso.com vary depending on the weight of the package and the destination.
    - Tenso.com Co., Ltd., an international delivery service provider, is a separate company from Right-On Co., Ltd., so please contact Tenso.com Co., Ltd. for inquiries regarding international forwarding services.
    - We do not accept returns or exchanges for products ordered using tenso.com or other forwarding services. Please note.