International Shipping

"International Shipping: Two Delivery Methods"

"Direct delivery"
As an apartir, we offer direct shipping to overseas (some areas).
Shipping fees and other information can be found in the cart and shipping policy.
*Shipping to the United States is currently suspended.

"TransferCom"
We offer a service (Tenso.com International Delivery Service) that will temporarily store your luggage in Japan and forward it overseas, including to other regions. By registering with Tenso.com, you can safely ship packages from Japan to overseas destinations, and from customers living overseas to your country.

detail
3 steps

Register a dedicated address with Tenso.com

When you register with Tenso.com, you will be issued a dedicated address for overseas shipping. (Registration is free.)

Purchase products at apartir online

Enter the dedicated address issued in Step 1 as the delivery address for the product.

Tenso.com usage fees

Usage fees start from 580 yen (forwarding fee from 50 yen + international shipping fee 530 yen).

The fee for our international shipping service is the total of the forwarding fee and the international shipping fee (EMS). You will be required to pay the fee when the item arrives at the tenso.com warehouse. Once payment is complete, we will begin the international shipping process.

Click here to register as a tenso.com member.

Note

・To use this service, you must register with tenso.com.
・ Separate fees will be charged for the "tenso.com" service and international shipping fees.
・Apartir will require you to pay the product price plus domestic shipping fees to Tenso.com.
・Please select "Credit Card" or "Rakuten Pay" as your payment method.
・If you select "Cash on Delivery" as your payment method, your order will be automatically cancelled. (Tenso.com does not accept orders with cash on delivery.)
・The fee for using tenso.com varies depending on the weight of the package and the delivery address.
・Tenso.com Co., Ltd., an international delivery service provider, is a separate company from Right-on Co., Ltd., so please contact Tenso.com Co., Ltd. for inquiries regarding international forwarding services.
・Please note that we do not accept returns or exchanges for products ordered using tenso.com or other forwarding services.